Last Updated: December 19, 2024
At AccordLane.com, we respect and value your privacy. This Mobile Privacy Policy ("Policy") outlines how we collect, use, and protect your personal information when you use our mobile application or access our services via mobile devices. This Policy applies to all users who access our services through mobile platforms and is in addition to the general Privacy Policy of AccordLane.com. By accessing or using the mobile application or our mobile services, you agree to the terms of this Policy. If you do not agree, please refrain from using our mobile application or mobile services.
Please read this Policy carefully, and if you have any questions or concerns, feel free to contact us at contact@accordlane.com.
1. Information We Collect via Mobile Platforms
When you use our mobile services, we may collect both personal and non-personal information. The types of data we collect may vary depending on your interactions with the mobile app or website and the permissions you grant during the installation and usage process.
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Personal Information: This includes any data you provide during account registration, login, and any interactions you have with the mobile app, such as:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (for transactions)
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Non-Personal Information: This includes usage data, device information, and analytics that help us understand how you interact with the mobile app. Examples include:
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Device type and model
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Operating system and version
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IP address
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Mobile carrier
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Location data (if location services are enabled)
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Log data (e.g., app usage statistics, features accessed, error reports)
We only collect location data with your permission and when you use features that require location information, such as geolocation services.
2. How We Use the Information We Collect
The information we collect through our mobile platform is used for various purposes, including:
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Service Delivery and Personalization: To offer you customized legal content, advice, and recommendations, and to improve the overall user experience.
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Communication: To send you important notifications about new legal updates, app features, promotional offers, and service changes.
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App Performance and Analytics: To monitor app performance, fix bugs, and ensure that our mobile services are functioning properly. This includes analyzing trends, usage patterns, and overall app performance.
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Transactions: To process your payments, manage billing information, and ensure that services are delivered to you efficiently.
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Security: To safeguard your account, detect fraud, and prevent unauthorized access to your account and personal information.
We may use this information to improve and enhance our services and to deliver more relevant content tailored to your needs.
3. Permissions We Request on Mobile Devices
When you use the AccordLane mobile app, we may request access to certain features or data on your mobile device. These permissions are requested for specific functionality within the app and will only be used for the stated purpose. You will always be asked for your consent before granting such permissions.
Common permissions we may request include:
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Camera: To enable document scanning or other photo-related features within the app.
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Microphone: For voice search or voice-based commands.
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Location Services: To provide location-based services, such as local legal consultations or nearby events.
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Contacts: To help you connect with your contacts for sharing legal information or appointments.
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Push Notifications: To send you updates, alerts, and reminders related to your legal matters and services.
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Storage Access: To allow you to upload or download documents from your mobile device.
You can manage or disable these permissions at any time through your device settings. If you deny permissions, some features of the mobile app may not be available.
4. How We Protect Your Mobile Information
At AccordLane, we are committed to protecting the personal and sensitive information you share with us. We implement a variety of security measures to ensure that your data is safe and secure:
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Encryption: We use secure encryption protocols (such as SSL/TLS) to protect your data while it is being transmitted between your device and our servers.
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Access Control: We restrict access to personal information to authorized personnel only, and our staff is trained to handle your data with care and in compliance with data protection regulations.
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Data Storage: Your personal data is stored securely using industry-standard database and cloud storage providers that comply with regulatory security requirements.
While we take appropriate security measures, it is important to note that no system is completely secure. We cannot guarantee the absolute security of your personal information against all threats.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. After this period, your personal data will either be deleted or anonymized, unless it is required to be kept for legal, accounting, or operational reasons.
If you wish to delete your account or request the removal of your personal data, you can contact us at contact@accordlane.com, and we will process your request in accordance with applicable laws.
6. Third-Party Data Sharing
We do not share your personal data with third parties except as necessary to provide the services you have requested or when required by law. This may include sharing information with:
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Service Providers: We may work with third-party service providers, such as payment processors, analytics platforms, and marketing tools, to help us provide our mobile services. These third parties are contractually required to protect your data and only use it for the specific purposes outlined in our agreements.
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Legal and Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, legal process, or to protect our rights, property, or safety, and the rights, property, and safety of our users.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Push Notifications and Marketing
By using the mobile app, you may receive push notifications about legal updates, new features, promotions, or other important information. You can manage your notification preferences within the app settings or by turning off push notifications in your device settings.
If you no longer wish to receive marketing communications, you can opt-out by following the instructions provided in the notifications or by adjusting your communication preferences in the app.
8. Location-Based Services
Our mobile app may collect location-based data to provide more personalized services, such as helping you find legal professionals or events near your location. Location data is collected only if you have enabled location services on your mobile device.
You have control over whether to share your location, and you can turn off location services at any time through your device's settings. Please note that disabling location-based services may limit some features of the app.
9. Children’s Privacy
The AccordLane mobile app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13, and we take steps to delete such data if we become aware of its collection.
If you believe that a child has provided us with personal information, please contact us immediately at contact@accordlane.com, and we will take the necessary actions to remove it.
10. Your Rights and Choices
As a user of our mobile app, you have the right to:
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Access and Update Your Information: You can review and update your personal data directly in the app or contact us to request access to your information.
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Request Deletion: You can request to delete your account or any personal data stored on our platform. You can contact us for assistance with this process.
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Withdraw Consent: If we process your data based on your consent (e.g., location data), you can withdraw that consent at any time by adjusting your mobile device settings or contacting us.
For more information on exercising your rights, please refer to our general Privacy Policy or contact us directly.
11. Changes to This Mobile Privacy Policy
We may update this Mobile Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy regularly to stay informed about how we protect your personal data.
If any material changes are made to this Policy, we will notify you through the app or via email.
12. Contact Us
If you have any questions or concerns about this Mobile Privacy Policy or our practices related to your mobile data, please contact us at:
AccordLane.com
Email: contact@accordlane.com
Phone: 855-758-3976
We are committed to protecting your privacy and ensuring that you have a secure and positive experience using our mobile services.
This Mobile Privacy Policy describes how we collect, use, and protect your data when you use the AccordLane mobile app and related mobile services. By using our app, you agree to the terms outlined in this policy.
